SweetSpot 19 LTD
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Privacy Policy

Effective Date: 16/06/2026

At SweetSpot 19 LTD, we are committed to protecting the privacy and security of our users' personal data. This Privacy Policy explains how we collect, use, store, and share data from individuals who interact with our services. By using our website and services, you agree to the terms outlined in this policy.

1. Data We Collect

We may collect the following types of data from consumers:

  • Personal Information: Name, email address, phone number, postal address, and other identifying information submitted through forms or account creation.
  • Usage Data: Information about how users interact with our website, such as pages visited, links clicked, and time spent on the site.
  • Device & Technical Data: IP address, browser type, device identifiers, operating system, and cookies.
  • Transactional Data: If purchases are made, we collect order details, payment status (no credit card data is stored on our servers), and delivery information.

2. How We Use Your Data

Your data helps us:

  • Provide and improve our services and offerings.
  • Personalize user experiences.
  • Communicate with you regarding services, updates, and promotions (only if you opt-in).
  • Ensure security and prevent fraud.
  • Comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: Trusted vendors who perform services on our behalf (e.g., payment processors, analytics, email delivery).
  • Legal Authorities: If required by law, regulation, or legal process.

All third-party partners are contractually obligated to protect your data and use it only for the specified purpose.

4. Data Security

We use industry-standard security protocols, including encryption, secure servers, and regular audits, to protect your data from unauthorized access, loss, or misuse.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • Access the data we hold about you.
  • Request correction or deletion of your personal data.
  • Opt-out of marketing communications.
  • Withdraw consent for data processing (where applicable).
  • Lodge a complaint with a data protection authority.

6. Cookies and Tracking

Our website uses cookies to enhance user experience and gather analytics. You can manage your cookie preferences in your browser settings. For more details, please refer to our Cookie Policy.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • SweetSpot 19 LTD
  • Email: info@sweetspotlondon.co.uk
  • Phone: 020 3983 4054
  • Address: 19, Faircross Parade, Upney Ln, Barking IG11 8UW